top of page

Frequently asked questions

Find answers to common questions about our services, hours, and what to expect during your visit at Doctors Urgent Care.

  • Our providers are trained to see a wide range of patients from 8 weeks and up.

  • Our providers understand that emergencies happen. While we don't provide preventative primary care, we will provide short-term refills on non-controlled medications, at the discretion of the provider working. For questions on your specific medication, please call us directly.

  • If you have health issues requiring ongoing treatment or monitoring, you'll still need a regular primary care provider. However, Doctors Urgent Care is here for those occasional illnesses and injuries that need immediate attention or to bridge the gap until you can see your PCP.

  • If you think you or someone else could suffer significant harm or die without prompt attention, seek emergency care — or call 911 immediately. 

     

    Emergency care is the right choice for treating conditions such as:

    ​

    • Chest pain

    • Coughing or vomiting blood

    • Deep cuts or bleeding that won't stop

    • Difficulty breathing or shortness of breath

    • Numbness in the face, arm, or leg

    • Seizures

    • Severe abdominal pain

    • Severe burns

    • Sudden blurred vision

    • Sudden, severe headache

  • No appointment is necessary and walk-in patients are always welcome at Doctors Urgent Care clinics. You can save your spot in line and reduce your lobby wait time with our check-in online feature.

  • Doctors Urgent Care staff includes board-certified physicians, physician’s assistants, nurse practitioners, x-ray technologists, and other staff who have experience and training in emergency medicine, primary care, pediatrics, immunizations, internal medicine, sports medicine, and more. 

    • Aetna

    • Aetna Better Health

    • AmeriHealth Caritas

    • Amerigroup – Medicaid - Wellpoint

      • Northlake location only

    • Blue Cross Blue Shield (BCBS)

    • Cigna

    • Community Health Choice

    • Cook Children’s Health Plan

    • Evolutions Healthcare System

    • Government Employees Health Association (GEHA)

      • Northlake location only

    • Health Choice

    • Humana Inc.

    • Molina Medicaid

    • MultiPlan

    • MultiPlan/PHCS

    • Prime Health Services

    • Railroad Medicare

    • Scott & White Health Plan

    • Superior Health Plan

    • Texas Children’s Health Plan​

    • Texas Medicaid & Healthcare Partnership (TMHP)

    • Texas Medicare

    • Texas Mutual Workers Compensation Insurance

    • TriWest CCN

    • Tricare East-Certified

    • United Healthcare (UHC)

    • WellMed

      • Northlake location only

    • Wellcare by Allwell Texas

    • Wellpoint - Amerigroup​

      • Flower Mound location only

    Doctors Urgent Care accepts ALL insurances, including HMOs, VA and managed plans. As we continue to expand into local and regional networks, we are currently in network with:

Appointments

For quick scheduling, find a location near you and book online. It is easy and convenient.

Walk-Ins Welcome

GET STARTED

Insurance

We accept a wide range of insurance plans to ensure you receive the care you need.

bottom of page